Shipping Information
Thank you for supporting Sidai Artistry, where every piece is thoughtfully handmade and prepared with care.
Processing Time
Each order is packed within 2-5 business days. During collection launches or busy seasons, processing may take a little longer. We truly appreciate your patience
Shipping Within Australia
We currently ship Australia-wide only.
Standard Shipping $12 3-7 business days
Express Shipping: $20 1-3 business days
Shipping rates are calculated at checkout
Tracking Your Order
Once your order has been sent, you'll receive an email with tracking details so you can follow your parcel all the way to your doorstep.
Damaged Items
If your item arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging. We will happily offer a replacement or refund once the issue has been reviewed
A Note on Delivery Times
While we do our best to ensure timely delivery, delays can occasionally occur due to Australia Post or peak periods. We appreciate your understanding.
Incorrect Addresses
Please double-check your shipping details before placing your order. Sidai Artistry cannot be responsible for parcels sent to incorrect addresses provided at checkout.
Need help?
We're always happy to assist Email us at Sidaiartistryltd@gmail.com and we'll get back to you as soon as possible.
