Based In

East Africa

Shipping

Worldwide

Response Time

Within 2 business days

Send a Message

Drop Us a Line

Whether it is an order query, a collaboration idea, or simply wanting to connect, fill in the form and we will get back to you.

  • Every message is read by our team personally
  • We never share your details with third parties
  • Wholesale enquiries are always welcome

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FAQ

Common Questions

Can’t find what you need? Use the form above to reach us directly.

We ship worldwide from East Africa. Delivery times and rates vary by destination — full details are available on our Shipping Info page.
Standard international delivery typically takes 10–21 business days, depending on your location and local customs. Expedited options may be available at checkout.
Yes — every piece is made entirely by hand by skilled artisans in East Africa. Natural variations in colour and texture are part of what makes each item unique.
We love custom commissions. Send us a message using the form above, select “General Enquiry,” and describe what you have in mind.
We accept returns on unworn items within 14 days of receipt. Please contact us before sending anything back so we can guide you through the process.
We partner with select boutiques and retailers who share our values. Use the form above and select “Wholesale,” or email wholesale@sidaiartistry.com.

Wholesale

Interested in Stocking Sidai?

We work with retailers and boutiques who share our commitment to ethical, handcrafted goods. Get in touch to discuss pricing and partnership terms.

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